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Delta College Corporate Services Delivers Industry Leading Healthcare Leadership Solutions
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 Leadership Development and Customer Services in Health Care
Delta College Corporate Services (DCCS) is an industry leader in developing, delivering and administering training solutions for the diverse performance and productivity demands of healthcare organizations.
What sets Delta College Corporate Services apart from other training enterprises is their commitment to and expertise in adult learning coupled with their experience managing long-term training delivery partnerships. This combination provides unique opportunities for healthcare clients: the opportunity to partner with adult learning experts who understand the difference between training and learning as well as the opportunity to partner with professionals with a proven history of success.
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We Listen - We Understand - We Deliver
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Today's successful healthcare organizations are defined by the strength of a single resource – their people. At Delta College Corporate Services, 'We Listen – We Understand – We Deliver' is much more than a slogan. From providing the highest quality care, to building and sustaining patient loyalty, to bolstering the bottom line DCCS' healthcare clients have taught them that great people are the drivers behind clinical and operational excellence. As a result Delta College Corporate Services has partnered with DDI, an internationally recognized learning solutions provider, to work with leading healthcare organizations to achieve their quality goals and their financial targets by building engaged, high-performing workforces.
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Developing Extraordinary Leaders
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- Online or instructor-led coaching support that gives leaders the tools, direction, and support they need -- when they need it
- Comprehensive training to strengthen the service culture of an organization and to build patient loyalty
- Leadership Assessment
- Patient Satisfaction/Service Plus
- Employee Engagement
Solid Foundations and Industry Leadership
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Delta College Corporate Services (DCCS) is the non-academic division of Delta College, a Michigan based community college with a 46 year history and an annual operating budget of $100 million. For the past 23 years DCCS has emerged as the nation's leader in pioneering its Corporate Services model to provide training services locally, nationally and internationally.
As a multi-million dollar not for profit business DCCS receives no tax support from the local communities. As a consequence, there are no restrictions on DCCS in providing services outside their region. At the same time, DCCS' connection to Delta College provides it with long-term financial and organizational stability. Delta College's president, Dr. Jean Goodnow, has chartered DCCS to meet the needs of business and industry both locally and globally.
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For three years running Delta College Corporate Services has made TrainingOutsourcing.com's 'Top 20' list which recognizes leading training outsourcing companies for their high quality of services and comprehensive capabilities.
This prestigious list provides training executives with a directory of highly qualified, successful, and proven training partners. DCCS has consistently demonstrated expertise and experience in managing major training engagements and has made a significant impact on the industry.
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DCCS ensures training success by providing the core competencies of training development, delivery and administration. DCCS' management team is a unique blend of industry and training professionals. The management team's commitment to Delta College Corporate Services is evidenced by the average of 14 years of service, bringing over 145 years of experience in providing training services.
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