In keeping with its global leadership status in the manufacture of modern utility products, the Danfoss Drives division decided to adopt a blended learning solution to replace its traditional training methodology. Danfoss envisioned that this integrated knowledge solution would engage its learners during the training sessions and provide them with a better understanding of the functional and technical aspects of its wide range of products.

An Emantras Case Study, April 2008

Members may click here to read the full case study

Pratt & Whitney Canada merges e-learning with traditional classroom delivery to satisfy surge in training demand.

A Pratt & Whitney Canada Case Study

Click here to read the full case study

It’s always a challenge to create new and exciting themes for annual meetings. Siemens Medical Systems decided to take a novel approach in building a theme around enhancing external customer service levels.

A Disney Institute Case Study

Click here to read the full case study

Old Mutual Group, an international financial services organization from South Africa, wanted to develop world-class service and benchmark an internationally-known leader in customer care. They chose Disney Institute to develop programs that would help them consistently delight their customers with exceptional service. The powerful combination of theory and practice that Disney Institute offers has helped over 100 people from Old Mutual discover new ways to deliver superior customer service with every interaction.

A Disney Institute Case Study

Click here to read the full case study

Founded in 1958 by Dr. Ethel Percy Andrus, a retired high school principal, AARP long has championed the rights of the 50-plus population. The social changes AARP leads also benefit Americans in general — according to its Web site, the organization’s vision is “A society in which everyone ages with dignity and purpose and in which AARP helps people fulfill their goals and dreams.”

Delta College Corporate Services, November 2007

Members may click here to read the Case Study

Founded in 1958 by Dr. Ethel Percy Andrus, a retired high school principal, AARP long has championed the rights of the 50-plus population. The social changes AARP leads also benefit Americans in general — according to its Web site, the organization’s vision is “A society in which everyone ages with dignity and purpose and in which AARP helps people fulfill their goals and dreams.”

By Lisa Rummler, CLO Magazine, September 2007

The merging of two medical service delivery companies creates a unique situation.  Ultimately there will be immense benefits to the patients, but not before two distincet groups of medical professionals learn each other's processes and procedures.

A T+D Magazine, Case Study, August 2007

In today's "always on, always available" world where businesses can't stop and downtime is measured in dollars, American Power Conversion (APC-MGE) provides protection against some of the leading causes of downtime, data loss, and hardware damage: power problems and temperature. Founded in 1981, APC is a global leader in network-critical physical infrastructure (NCPI) solutions, setting the standard in its industry for quality, innovation, and support. Its comprehensive solutions, which are designed for both home and corporate environments, improve the manageability, availability, and performance of sensitive electronic, network, communications, and industrial equipment of all sizes.

A Global Knowledge Case Study, 2007

Philips, a global leader in healthcare, lifestyle and technology with presence in over 60 countries, has completely redesigned its approach to learning as part of the effort to create "One Philips". Jef Pauwels, Vice President, Learning & Development, states, “At Philips, we see learning as a possibility to leverage the development of people, next to learning on the job, job rotation, assignments and coaching. The value of the learning program for Philips is very much a part of creating one way of working and one mindset for all Philips employees”.

An NIIT Case Study

Challenge
When Bowne started implementing PeopleSoft, enterprise application software, throughout their entire organization they discovered that not only was this an enormous conversion affecting every part of their business but they were also faced with the challenge of how to effectively, and quickly, train all of their employees on how to use the new software. Initially, the training solution consisted of sending members of the internal conversion team to train employees as these individuals had the knowledge of Bowne's specific configuration of the software. However, this solution created a new set of problems. This pulled away key individuals from working on the conversion resulting in missed deadlines, plus, they found that these technical individuals did not have the necessary knowledge regarding the day-to-day functions of the employees they were tasked to train.

- A New Horizons Case Study

Members may click here to read the full Case Study

Founded in 1949, Automatic Data Processing Inc. (ADP) is the original outsourcer. Today, more than 600,000 companies worldwide outsource their payroll operations to ADP, as well as many other business functions, including human resources, 401(k) retirement services, and expense management. The company’s Major Accounts Services group has made a commitment to client training, believing that efficient and effective training of customers in the use of ADP products and services is critical to the company’s success. Educated clients are more likely to use the company’s offerings successfully, stay with ADP longer, and become excellent references.

By Cushing Anderson, IDC Program Director, Learning Services Division, August 2006

Members may click here to read the Case Study

A leading global provider of engineering and construction services and products for oil, gas, chemical, mining, and power generation industries was seeking ways to respond quickly and cost effectively to departmental requests for training courses on operational and regulatory best practices. With long lead times for developing new courseware, however, the company faced a sizeable backlog of requests. The problem was further magnified by the company’s global shortage of qualified trainers.

- An Aptech Case Case Study

Arkansas Children’s Hospital (ACH) is a leading paediatric health-care facility located in Little Rock, Arkansas. The 93-year-old organization has grown over the years from a small hospital to a comprehensive medical center with 2,600 employees.

In 2001, Arkansas Children’s Hospital was struggling with the recruitment of critical staff including nurses, respiratory therapists and patient information assistants who manage the intake process. The hospital had used the short-term fixes employed by other hospitals facing the same challenge – offering signing and relocation bonuses to entice new talent. Compounding ACH’s recruitment challenge was high staff turnover rates in several mission-critical departments.

- A Disney Institute Case Study

A market leading provider of compliance and workforce e-learning solutions wanted to solidify its leadership in construction, safety and industrial arenas by expanding the scope and quality of its courseware. In particular, company executives stressed the need for visual appeal and interactivity in all new courseware. To achieve these goals, the company launched a major development effort with tight timelines.

- An Aptech Case Study

Autodesk, Inc., provides solutions for creating, managing, and sharing digital assets for a variety of markets including building, infrastructure, manufacturing, digital media, and wireless data services. The fifth largest PC software company in the world, Autodesk has more than 1,700 channel partners that provide a critical competitive advantage in the marketplace through their broad international reach and local market expertise.

- An Intrepid Case Study

A large multinational bank offering corporate and retail customers a wide range of financial services through a variety of delivery channels, and a network of almost 1,000 branches and customers in more than a dozen countries, required the ability to provide accurate, up-to-date customer information.

- An Aptech Case Case Study

In 2000, St. Luke’s Hospital & Health Network was facing a host of industry and operational challenges ranging from staff retention to cost containment to patient satisfaction. CEO Rick Anderson believed the hospital had the ability to address some of the most pressing issues and created a leadership steering committee. The committee understood that to achieve success, its strategy had to start at the top. It began by creating a leadership development initiative that included the use of the Myers-Briggs Type Indicator® (MBTI®) assessment in conjunction with a series of leadership forums aimed at managers. As the initiative evolved, many managers also implemented the assessment within their departments and work teams.

- A CPP, Inc. Case Study

Members may click here to read the Case Study

This case study explains how Hayward Pool Products was able to obtain over $800,000 in government incentives to offset training costs.

- An IM Group Case Study

Members may click here to read the Case Study 

The digital information subsidiary of one of the largest U.S. publishers of newspapers introduced a unified publishing system to manage content for its city portals. The publishing system is designed to be used by editors, reporters, publishers and administrators. The company sought an effective, streamlined approach to training that would deliver a consistent user experience, independent of time or location of use. 

- An Aptech Case Study