Chantilly, Va. - October 17, 2008 -Meridian Knowledge Solutions, LLC received the Gold "Excellence in Customer Service Award" from Chief Learning Officer magazine at the publication's recently held Fall Symposium in Coronado, Calif.  The prestigious award was the top honor in one of 15 categories presented by the magazine to "recognize transformational and visionary leaders in enterprise education."

Meridian makes learning management systems (LMS), which are software platforms for controlling, analyzing and delivering training via the Internet. Meridian earned its Gold customer service award for going "above and beyond what [was] strictly required in order to help [U.S. Customs and Border Protection] get the most out of [the agency's] distance learning infrastructure."

In support of President George W. Bush's Secure Border Initiative, Meridian provided a technically sophisticated means for tracking how well government personnel performed in "scenario-based courses" that mimicked sensitive law enforcement issues. Meridian felt this approach was the best answer for Custom and Border Protection's (CBP) needs, not as a reaction to a CBP directive.

Meridian also designed a comprehensive learning curriculum that runs 24 hours a day for CBP.

"This award recognizes the commitment our employees make each day to our clients," remarked Malcolm Patel, co-founder and partner of Meridian. "Our goal is to see our work from our customers' vantage point. When we do that, we make extraordinary strides on behalf of our clients."

According to Chief Learning Officer magazine, the editors received a record number of nominations this year for the work of learning executives and solution providers. The winners were "the industry leaders who truly champion innovation and transform it into learning and value for their organizations," remarked Norm Kamikow, president and editor in chief of Chief Learning Officer magazine.

"The CLO awards are a highly prized honor for our industry," said Roy Haythorn, vice president of Sales & Marketing for Meridian. "Winning the only Gold Excellence in Customer Service Award is incredibly special to Meridian because our aim has always been to put our customers first, and let everything else follow."

Meridian, along with the other CLO award winners, will be featured in a special report supplement in the December issue of Chief Learning Officer magazine.
About Meridian
Our flagship product, Meridian Global LMS, integrates learning content management, workforce analytics, knowledge management, and competency modeling in one learning management system (LMS). In addition to Meridian Global LMS, we provide professional services, courseware development, and hosting services.

We serve 4.5 million users at more than 200 public- and private-sector employers. And our software is used by companies that range in size from 900,000 employees to less than 100 workers. Our clients include AutoZone, Panera Bread, the U.S. Air Force, the U.S. Navy, Whirlpool and more than 80 federal, state and local governments.

We are the number one ranked learning-technology company for customer loyalty. Our award-winning software aims to deliver learning, distribute knowledge, and sharpen business skills, which will make you a leader in your industry. Our Chantilly, Va.-based company is a wholly owned subsidiary of Visionary Integration Professionals.

To learn more, visit http://www.meridianksi.com