About Us
RWD is a leading provider of human performance improvement products and services, helping clients maximize their technology investments by ensuring employees are productive, empowered and self-sufficient. We work with our clients to hep them put their resources to the best use, driving both bottom-line and top-line growth for long-lasting change. Since 1988, RWD has been committed to helping organizations align their people, processes, and technology with their business strategies and vision through our integrated products and services. Based in Baltimore, MD, RWD serves Fortune 500 and major multi-national corporations around the world. RWD has annual revenues of over 150 million and more than 1100 employees working out of offices in the United States, Canada, Mexico, United Kingdom, France, Germany, Australia, New Zealand and Japan.
Our guiding principles are:
- Our clients are the focus of everything we do
- We are totally committed to quality and continuous improvement
- Integrity is never compromised
Find out how RWD can increase the productivity and profitability of your enterprise - in a strategic, sustainable way - by exploring our solutions and products.
Solutions
Every RWD solution begins with a thorough understanding of our clients' business objectives and an awareness of the tools and information needed by the people who do the work.
Enterprise Learning Solutions 
We provide a full range of support services to companies implementing enterprise packages to help them integrate their operating systems, wisely utilize their people and technology, and maintain a competitive advantage. For more information, click here
eLearning Solutions
RWD provides solutions covering the full spectrum of eLearning needs, including strategy, custom courseware, web-based training, infrastructure and applications, and learning systems integration. For more information, click here
Managed Services
Managed Services (MS) from RWD Technologies answers the pressing need for an integrated, effective, and strategic approach to talent management and human performance development. Through a flexible, blended system of services, processes, and methodologies, MS offers a proven and cost-effective managed services model to develop and implement your learning and performance initiatives. For more information, visit rwd.com
Business Transformation Optimization
RWD is a global leader in Performance Improvement, with capabilities in Human Capital Management, Business Transformation, Service and Process Innovation, Outsourcing Design and supporting Performance Technologies. RWD assists companies build a "Road Map" of specific actions, priorities and dependencies to achieve value recovery where outsourcing arrangements are not meeting their goals, and to assist companies considering outsourcing to avoid pain points other organizations have experienced. RWD also helps manage your transition to integrate the outsourcing work setting. For more information.. click here
Multimedia Solutions
With Immersive Learning (IL), RWD Technologies is meeting this critical need for a new class of learning solutions that successfully engage younger generations of 'virtual-facing' workers as well as any dispersed workforce around the globe. Created through a strategic partnership with BreakAway Ltd., a national leader in game-based technology for modeling, simulation and training, IL is a comprehensive development platform employing best-in-class gaming technology. Through the experience and insight of our performance experts, RWD can now design and deploy "serious games" - industry-focused, simulation-based learning programs - that advance your employee time-to-competency like never before. For more information click here
Learning Systems Implementation
RWD's Learning Systems Implementation and Consulting Services can offer a wide range of services including:
- LMS implementations – we are technology agnostic
- LMS buying decisions – we can help you select the right vendor
- Optimization and Consolidation of legacy LMS solutions – we sort through the labyrinth of consolidated products
- Hosting vs. non-hosting – we help you decide and can offer a hosted solution
- eLearning content and legacy data migration strategies
For more information, click here
Organizational Strategy and Performance
Organizational Change Management (OCM) is the critical process of preparing, motivating, and equipping people to meet new business challenges associated with technological changes. RWD's Organizational Change Management solutions help your employees, departments, and total organization achieve the business results expected from your investment in technology. RWD focuses on the needs of your employees -- the individuals who ultimately determine the success of your implementation -- and their ability to meet your business goals. For more information, click here
Lean and Operational Excellence
As a recognized leader in the implementation of Lean principles for clients around the world, RWD Technologies understands the challenges of implementing and sustaining continuous improvement programs. The application of Lean principles coupled with Six Sigma problem-solving techniques provides the quickest and most lasting way to cut costs. RWD's programs and services provide additional value by accelerating your idea-to-cash cycle and getting your products to market before your competition can react. For more information, click here
Performance Improvement Training
Learning solutions that provide your employees with the tools, skills, and confidence they need to be proficient in performing daily operations and successful in helping your company achieve its business goals. For more information, click here
Process Industries Operator Training
RWD helps companies in the process industries reliably and economically elevate operator skills and comply with operator training regulations. All of us want predictable operations, shorter turnarounds, and safe and environmentally friendly plants. Unfortunately, the operators we depend upon are all in the same basic age group and this group is retiring, effectively taking your intellectual property with them. For more information, click here
Industries
RWD has developed and deployed high-impact solutions for companies in more than 20 industries at hundreds of sites around the world. Today, we serve many global blue chip companies and work side by side with our clients to develop solutions that improve human performance and support our clients implement these solutions into their enterprise.
- Aerospace
- Automotive
- Banking & Finance
- Chemical
- Construction
- Consumer Products
- Defense - Education
- Energy & Utilities
- Government
- Health Care & Medical
- Manufacturing
- Petroleum
- Pharmaceutical
- Rail & Transportation
- Retail
- Telecommunications
Click here for learn more about RWD's industry experience
Products
RWD provides a broad range of integrated products designed to improve the productivity and effectiveness of end users in complex operating environments.
A comprehensive performance support tool for the collaborative creation, storage and management of application simulations, procedural documentation, and eLearning courses. Through advanced collaboration features, central XML-based authoring capabilities, and a scaleable architecture, RWD uPeform empowers employees to obtain the knowledge and materials critical to their job function. For more information, click here
RWD uPerform express is a performance support solution for organizations seeking to capture knowledge and improve worker performance and productivity. By marring the advantages of application simulation, rapid eLearning and other embedded performance support, RWD uPerform express ensures that workers get both up-front application training and contextual, on-the-job support they need to succeed. For more information, click here
RWD Info Pak® is an integrated suite of software that accelerates the development, organization, and distribution of documentation, training materials, and online help to maximize the effectiveness of learning materials. For more information, click here
A series of foundational training courses that act as a starting point for a comprehensive SAP end user training program . Whether you are rolling out training to a set of new users or trying to hone the skills of your current user base, the SAP AeLS provides the basic knowledge and skills your users require to work effectively in your SAP solution. For more information, click here
RWD's u360 Learning Management System is a full-featured online administrative and learning environment. RWD has tailored the system to create and manage courseware catalogs, schedule instructor-led or online courses, create role-based subscriptions, track completions, and manage eCommerce transactions. The u360 Learning Management System encompasses the full range of learning delivery methods, including classroom training, self-paced instruction, and web-based eLearning. For more information, click here
RWD's ePOST™ uses a Server-based training delivery method to empower your workforce to perform tasks to required standards in the fastest possible time, with the least support or intervention by others, and with minimal cost to your organization. ePOST™ provides task-specific information and assistance at the time and place it is needed.a Web-based method of training delivery to empower individuals to perform tasks to the required standard in the fastest possible time. For more information, click here
Online training, simulation and certification for the Petroleum and Chemical Industries. PlantMentor® uses a unique methodology that gives engineers and operators the knowledge, skills, and decision-making tools they need to maximize unit performance and effectively respond to process upsets. For more information, click here
RWD's Lean Learning Academy and workshops deliver the skills and insight into leadership behavior that are fundamental to a lean operation. The lean leadership training is designed for executives, managers, supervisors and others who need to be equipped with the knowledge to lead your organization through implementation to reap the full benefits a lean system can deliver. For more information, click here
Links to RWD Technologies contributions to TrainingOutsourcing.com
